Resending or Withdrawing a Pending Invitation

Tip  On the Administration > Users page, click ...      > Export CSV to export a list of invitations that can help you to identify which invites to resend or withdraw.

An Org Admin can resend or withdraw any pending invitation.

1. Click Administration at the top of the page, then click Users.

2. Click the Invited users toggle. 

   

3. Beside the invitation you wish to resend/withdraw, select Resend or More > Withdraw.

Entry Point Admins can only resend invitations; they cannot withdraw pending (or expired) invitations.

1. Click Administration at the top of the page, then click Entry Points and click the name of the entry point for which you want to resend an invitation.
2. Click Members in the left menu.

3. Click Resend invite next to the desired user.