3 Key Questions to Ask When Analyzing Change Activity

When reviewing your Change Activity insight, it’s easy to focus only on the event counts - how many changes were created, approved, or declined. But the real value comes from asking what those patterns mean.

Understanding the pace and type of change in your flows helps you maintain content quality, prevent compliance risks, and keep knowledge fresh.

Here are three key questions to guide your analysis and turn observation into action:

1 Are we updating our content at the right pace?

Why it matters:

A steady rhythm of updates indicates that your team is actively maintaining knowledge and keeping it accurate. Too few changes could signal that flows are becoming outdated. Too many may suggest instability or unclear ownership.

What to do:

• Compare your change activity over time — does it match expected cycles like seasonal updates, policy renewals, or product launches?
• If change volume drops off, review content ownership or approval processes to identify blockers.
• If activity spikes unexpectedly, confirm changes are aligned with real business needs and properly reviewed.

2 Are our approval workflows keeping up with submissions?

Why it matters:

A high number of submitted but not approved requests can signal bottlenecks or overloaded reviewers. This delays knowledge updates and can create compliance gaps.

What to do:

• Compare “Submitted for Approval” and “Approved” event volumes. Large gaps indicate reviews are lagging.
• If approvals are slow, reassess your review cadence or assign backup approvers.
• Ensure reviewers are clear on what “ready for approval” means to reduce rework.

3 What does our activity say about content health?

Why it matters:

Change activity reflects how alive your knowledge base is. Long periods without updates might suggest processes aren’t being improved - or that users are relying on outdated information.

What to do:

• Monitor periods of inactivity to pinpoint where content may be stale.
• Use spikes in “Requested Changes” or “Declined” events to spot quality issues or training needs.
• Balance stability with continuous improvement - the healthiest systems evolve gradually, not reactively.

Looking Ahead

Future versions of this insight will go deeper - showing who is creating, reviewing, and approving change requests, along with detailed logs. These additions will make it even easier to connect activity trends to contributor behaviour and compliance confidence.

Need help interpreting your report or planning next steps? Reach out to our support team, or explore our other articles on flow optimization and content governance.