What Do the Shapes and Colors Mean?

Arrow Connectors can be solid lines that tell you where to go next in the flow…

…or dashed lines that point to steps that are optional; you do not need to follow it to complete the task.

This is the Action shape. When you see this shape, you DO something!

Life is all about choices — Decision diamonds are the fork in the road.

The Data shape contains information that you should write down — you are going to need it later!

The Backstory shape contains tips, help, and non-critical information that provide additional context and explanation. Where the flows are the WHAT and HOW, the Backstory boxes are the WHY.

Critical shape boxes are the same as Action boxes except if you don't follow this step, something might explode! 

Plain Text boxes have an invisible border. This allows you to put text on the flow and it blends into the page.

The End Point shape tells you when a process is completely done!